Each item is often hand printed upon purchase. Orders usually ship out within 3-5 days via USPS First-Class Mail. If you would like to ship via a different method, please contact us and we will be more than happy to try and work with you (additional shipping fees may be involved). We ship to many international destinations.
All international packages are subject to import taxes, VAT and/or other customs fees at the time of delivery. These taxes are not included in the shipping fees we charge to ship your item to you and it is solely your responsibility to pay these taxes; we will not reimburse you for them. The tax rates for imported goods are set by your government and can be substantial. We urge you to check with your customs department in advance to assess how much this will cost you at the time of delivery. We do not collect this in advance for transmission to foreign governments and we are unable to falsify customs forms to help avoid payment of these taxes. Any package that is unclaimed for failure to pay these taxes may be returned to us however we cannot be held responsible for items that are not returned to us and we are unable to refund for items lost for failure to pay import taxes. Shipping charges for items returned to us for failure to pay import taxes are never refunded. We do not recommend having your order shipped to an office or university or any address with a mail room, front desk or other indirect delivery method as these may not be delivered. Residential addresses are always preferable.
BACK-ORDERS & PRE-ORDERS
If an item is backordered, we will notify you ASAP and let you know estimated ship time. Backorders usually ship within 14-21 business days. In rare cases, if a certain color or size doesn't make it to print, you will have the option to receive a full refund, or choose another item of equal or lesser value.
Because of the handmade nature of our items, all purchases are final sale and not eligible for refund. Items however, can be exchanged within 30 days of purchase.
Simply send the item back in the condition received within 30 days. Please be sure to make sure the package is sent with delivery confirmation, as we cannot be responsible for packages lost in the mail. Once we've received your package we will ship out the exchange package. Additional shipping fees apply.